Sonnywebs International – Company Policy Document

1. Company Overview Sonnywebs International is a leading tech solutions provider based in Nigeria. We specialize in delivering professional web design, digital branding, e-commerce platforms, AI-driven services, training modules, and digital marketing for individuals, businesses, and organizations across diverse sectors.

2. Vision Statement To be Africa’s most trusted digital partner, empowering clients with innovative and secure tech solutions that drive growth and transformation.

3. Mission Statement To provide high-quality, reliable, and affordable digital services and training while upholding the highest standards of integrity, creativity, and professionalism.

4. Core Values

  • Integrity – We are transparent, honest, and ethical in all interactions.
  • Innovation – We embrace new technologies to deliver cutting-edge solutions.
  • Customer Satisfaction – Our clients’ success is our top priority.
  • Accountability – We take full responsibility for our work and conduct.
  • Excellence – We strive for excellence in all we do.

5. Services Offered

  • Website Design & Development
  • E-commerce & Online Store Setup
  • Branding and Graphic Design
  • Digital Marketing & Social Media Management
  • AI Tools & Training Programs
  • Video Editing & Content Creation
  • Crypto & Forex Trading Education
  • Learning Platforms for Institutions

6. Code of Conduct

  • All Sonnywebs staff and partners are expected to maintain professionalism, punctuality, and confidentiality at all times.
  • We will not engage in or support the creation of fraudulent, defamatory, or harmful content or platforms.
  • We only work with clients who intend to use our services legally and ethically.

7. Client Responsibility Clause Clients are responsible for:

  • The content, functionality, and business conduct of their websites once delivered.
  • Ensuring their platform complies with applicable laws and industry standards.
  • Managing their website’s security, privacy policies, and updates if not under a Sonnywebs maintenance package.

8. Payment & Refund Policy

  • All payments must be made in full or as agreed upon before project commencement.
  • Payment confirms acceptance of service terms.
  • Refunds are only issued if Sonnywebs fails to deliver the agreed service due to internal issues.

9. Privacy & Data Protection Sonnywebs does not sell, rent, or misuse client data. All personal and project data shared with us remains confidential and secure.

10. Communication Channels

11. Training and Support

  • Clients participating in our training modules will have access to video content, documentation, and live chat support as advertised.
  • Training is self-paced unless otherwise stated.

12. Legal Compliance Sonnywebs operates in accordance with Nigerian ICT laws, copyright regulations, and international digital service standards.

13. Policy Review and Updates This policy is reviewed periodically. Any updates will be published on our official website or communicated directly to clients.

For further inquiries or feedback on our policies, please contact us directly.

Sonnywebs International
Your Trusted Tech Partner